Terms of Use

TUGA Recruitment (KVK 42059707) is a recruitment agency that connects candidates from the European Union with employers ("clients") in the Netherlands. The platform lets candidates build a professional profile, see job offers with a compatibility score, apply, and follow their process with our recruiters.

Registering and using the platform is free of charge for candidates.

[A PREENCHER: Waadi registration number with the KVK, if TUGA places workers at the disposal of clients (uitzendbureau activity).]

You can create a candidate account if you:

• are a citizen of a European Union member state;
• are at least [A PREENCHER: minimum age — suggested: 18] years old;
• can communicate in English, because our processes and most job offers require it;
• create only one account, in your own name.

Client and staff accounts are created by TUGA Recruitment and are not covered by public registration.

When using the platform you agree to:

• provide true, accurate and up-to-date information, and correct it when it changes;
• upload only your own documents, which must be genuine and valid;
• keep your password confidential and tell us immediately if you suspect someone else has access to your account;
• use the platform only to look for work for yourself;
• not copy, scrape or systematically collect job offers or other content;
• not attempt to access other users' data, interfere with the platform's security or overload it;
• treat our recruiters and clients with respect.

We may suspend or block an account that provides false information or breaches these terms. Where possible we will explain why and give you the opportunity to respond.

• Compatibility. For each job offer the platform calculates how well your profile fits. You can see all offers, but you can only apply to offers with a compatibility of at least 80%. Improving your profile can increase your score. If you believe a score is wrong, you can ask for a human review — see section 5 of the Privacy Policy.
• One active application. You can have only one active application at a time. You can apply again once your status returns to available — for example after an application is closed or a job ends.
• Selection. Applying does not mean you will be proposed. Our recruiters review each application and decide whether to propose you to the client.
• Client decision. The client decides whether to accept a proposed candidate. We will tell you the outcome; the client's internal reasons are not always shared.
• Documents. If a client accepts you, we will ask for the documents needed for your placement, usually with a short deadline.

Job offer details (such as salary, hours, location and housing) are provided by clients. We take care to publish them accurately, but the conditions that apply are those in your employment contract.

The website, the platform, its design, texts, logos and the TUGA Recruitment brand are owned by TUGA Recruitment or its licensors and are protected by intellectual property law. You may not copy, reproduce or reuse them without our written permission.

You keep ownership of the content you upload, such as your CV and photo. You give us permission to use, store and adapt it (for example, generating a CV in our format) only as needed to provide our recruitment services, and for as long as described in the Privacy Policy.

We make reasonable efforts to keep the platform available, secure and accurate, but we cannot guarantee that it will always be available or free of errors.

To the extent permitted by law, TUGA Recruitment is not liable for indirect or consequential damage, including loss of income or lost opportunities, arising from the use of the platform, from information provided by clients or other users, or from the decision of a client not to hire you.

Nothing in these terms limits our liability for damage caused by intent or gross negligence, or any liability that cannot be excluded under Dutch law. [A PREENCHER: confirm with legal review whether a maximum liability amount should be set.]

You can ask us to close your account at any time by emailing info@tugarecruitment.com. Your data will then be handled as described in the Privacy Policy.

We may update these terms. The date of the latest version is shown at the top of this page. If the changes are significant, we will inform registered users in advance and may ask you to accept the new version before you continue using the platform.

These terms are governed by Dutch law. We would like to resolve any complaint amicably first — please contact us at info@tugarecruitment.com.

Disputes that cannot be resolved amicably will be submitted to the competent court in the Netherlands [A PREENCHER: court — e.g. Rechtbank Oost-Brabant]. This does not affect any mandatory protection you have under the law of the country where you live.